For Customer Support

Resolve faster,
with empathy at scale.

Every minute a customer waits, satisfaction drops. Voxa lets your support team dictate thoughtful, empathetic responses in seconds — across Zendesk, Intercom, email, and Slack. All processing stays on-device, keeping customer data truly private.

LISTENING

macOS · Windows · iOS

Integrations

Works inside the apps you already use

Zendesk

Dictate ticket responses and internal notes without touching the keyboard.

Intercom

Reply to live chat conversations at the speed of speech.

Slack

Escalate issues and collaborate with engineering teams instantly.

Gmail

Send detailed follow-up emails that make customers feel heard.

Notion

Update knowledge base articles and runbooks by dictating fixes.

Confluence

Document known issues and resolution steps for the team.

How Voxa Helps

Built for the way you work

4x Faster Ticket Resolution

4x faster resolution time

Speaking a response takes a fraction of the time it takes to type one. Voxa captures empathetic, detailed replies instantly so your queue stays manageable.

4x Faster Ticket Resolution

Consistent Empathetic Tone

Natural, human tone

When agents speak naturally, responses sound warmer and more human. No more robotic copy-pasted replies — every customer gets a response that feels personal.

Consistent Empathetic Tone

Customer Data Stays Private

Zero data leaves your device

Support conversations contain sensitive customer information. Voxa processes everything locally — names, account details, and complaints never leave the agent's device.

Customer Data Stays Private

Personalization

Voxa learns your language

Your words, learned

Adding new words

Voxa learns your product names, internal acronyms, and support-specific terminology.

SLACSATfirst response timeescalationchurn riskknowledge basemacrosNPS

Voice shortcuts

Pre-built response templates for common scenarios — insert with a keyword.

/sorryI'm really sorry you're experiencing this. Let me look into it right away and get back to you with a solution.
/investigatingThank you for reporting this. Our team is actively investigating and I'll update you as soon as we have more information.
/resolvedGreat news — this has been resolved. Please let me know if you run into any other issues. Happy to help!
/refundI've processed your refund. You should see it reflected in your account within 5-7 business days.
/escalateI'm escalating this to our senior team for a deeper investigation. You'll hear back within 24 hours.
/followupJust checking in — were you able to resolve the issue with the steps I shared? Let me know if you need anything else.

Workflows

Top 10 ways to use Voxa

01
Dictate empathetic ticket responses in half the time
02
Update internal notes and case summaries between calls
03
Escalate issues to engineering with detailed context
04
Write knowledge base articles from resolved ticket patterns
05
Compose follow-up emails that reduce repeat contacts
06
Document troubleshooting steps as you discover them
07
Draft customer-facing incident updates during outages
08
Reply to live chat without making customers wait for typing
09
Create training materials by narrating best practices
10
Handle multilingual support queues with Arabic dialect intelligence

Testimonials

People love Voxa

FA

Our average first response time dropped from 8 minutes to 2. Agents just talk through the solution and Voxa handles the rest. Customers notice the difference.

Fatima Al-Zahra

Head of Support, Fetchr

DR

The snippets feature alone saved us hours per week. But the real win is that our responses sound more human now — because they literally come from human speech.

Daniel Reeves

Support Team Lead, Loom

NK

We handle sensitive financial data. Having everything processed locally isn't a nice-to-have for us — it's a compliance requirement. Voxa checks every box.

Noor Khalil

CX Manager, Tamara

Faster replies. Happier customers.

Your support team's voice is your brand's voice. Let Voxa make it faster, warmer, and fully private — across every ticket, chat, and email.

Works on macOS, Windows & iOS